APA (7th ed.) Citation

Murphy, J. A., & Farmar, T. (1993). Service quality in practice: A handbook for practitioners. Gill and Macmillan.

Chicago Style (17th ed.) Citation

Murphy, John A., and Tony Farmar. Service Quality in Practice: A Handbook for Practitioners. Dublin: Gill and Macmillan, 1993.

MLA (9th ed.) Citation

Murphy, John A., and Tony Farmar. Service Quality in Practice: A Handbook for Practitioners. Gill and Macmillan, 1993.

Warning: These citations may not always be 100% accurate.