Strauss and Mayer's emergency department management

Offers a real-world, pragmatic guide designed to help emergency department managers efficiently which handle the many complex issues that arise in this challenging clinical environment. This title delivers practical solutions to virtually any problem that may arise in running an emergency department...

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Bibliographic Details
Other Authors: Strauss, Robert W. (Editor), Mayer, Thom A. (Editor)
Format: Book
Language:English
Published: New York, NY McGraw-Hill Education Medical 2014
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090 |a med WX 215  |b .S77 2014 
245 1 0 |a Strauss and Mayer's emergency department management  |c chief editors, Robert W. Strauss, Thom A. Mayer ; associate editors, Kirk Jensen, Barbara Weintraub ; assistant editors, Jay Kaplan, Richard Salluzzo ; section editors, Ronald A. Hellerstern [and 17 others] 
246 3 0 |a Emergency department management 
264 1 |a New York, NY  |b McGraw-Hill Education Medical  |c 2014 
300 |a xxiii, 760 pages  |b illustrations  |c 29 cm 
336 |a text  |2 rdacontent 
337 |a unmediated  |2 rdamedia 
338 |a volume  |2 rdacarrier 
504 |a Includes bibliographical references and index 
505 0 |a Section 1. Leadership Principles -- Chapter 1. Leadership, Management, and Motivation -- Chapter 2. Vision, Mission, Values, Strategy, and Tactics: Serving Patients, Serving the Team -- Chapter 3. Change and Project Management: A Practical Approach -- Chapter 4. Effective Use of Administrative Power: A Perspective from the Front Lines -- Chapter 5. Emergency Department Interaction with Hospital Governance -- Chapter 6. Managing Professionals in Organizations: The Role of Physician and Nurse Leaders -- Chapter 7. Patient Safety: Error Elimination -- Chapter 8. Conflict Management -- Chapter 9. Conducting Effective Meetings -- Chapter 10. Customer Service in Emergency Medicine -- Chapter 11. Scripts: Using Evidence-Based Language to Improve Service -- Chapter 12. The Discipline of Teams and Teamwork in Emergency Medicine -- Chapter 13. Maintaining Personal and Professional Balance -- Section 2. Operations: General -- Chapter 14. Leadership, Medical Director -- Chapter 15. Leadership, Nursing Director -- Chapter 16. The ED Physician-Nurse Director Relationship -- Chapter 17. Emergency Department Provider Staffing -- Chapter 18. Nurse Staffing -- Chapter 19. Emergency Physician and Nurse Productivity Assessment -- Chapter 20. Physician Assistants and Nurse Practitioners in Emergency Medicine -- Chapter 21. Scribes -- Chapter 22. Emergency Department Regulatory Requirements and Medication Reconciliation -- Chapter 23. Violence in the ED -- Chapter 24. End‐of-Life Issues in the Emergency Department -- Chapter 25. Emergency Department Facility Design -- Chapter 26. Effective Marketing of the Emergency Department -- Chapter 27. Multicultural Approach to ED Patients -- Chapter 28. ED Infrastructure -- 
505 0 |a Section 3. Operations: Flow -- Chapter 29. Patient Throughput: Why It Matters, How It Is Done-An Introduction -- Chapter 30. Patient Flow Principles -- Chapter 31. ED Infrastructure -- Chapter 32. Front-Loading Flow: Team Triage and Treatment, Provider at Triage, and Other Creative Strategies -- Chapter 33. Front Loading Patient Care: Provider at Triage -- Chapter 34. Fast-Track Is a Verb and Not a Noun: The Role of ED Fast Tracks -- Chapter 35. Optimizing Patient Throughput from Physician Contact to Disposition Decision -- Chapter 36. Role of Observation Units/Rapid Treatment Units in the Emergency Department -- Chapter 37. Expediting Admissions -- Chapter 38. Disposition Decision to Departure: Finishing Strong -- Chapter 39. Managing Waits: The Psychology of Waiting -- Chapter 40. Hospital-Wide Patient Flow and the ED -- Chapter 41. Effective Response to Full Capacity Section 4. Operations: Emergency Department Specialization -- Chapter 42. Chest Pain Units -- Chapter 43. Trauma Center Diversification -- Chapter 44. Poison Center Care -- Chapter 45. Pediatric Emergency Medicine: Diversification in the ED -- Chapter 46. Undersea and Hyperbaric Medicine -- Chapter 47. Behavioral Health in Emergency Care -- Chapter 48. Hospital Medicine -- Chapter 49. Emergency Department Disaster Planning and Response -- Chapter 50. Military Emergency Medicine -- Chapter 51. Freestanding Emergency Departments -- Chapter 52. Sports Medicine -- Chapter 53. Geriatric Emergency Medicine: Concepts and a Successful Implementation -- Chapter 54. Innovative Emergency Department Alternatives -- Chapter 55. Practice Diversification in Emergency Medical Services -- Chapter 56. The Role of the Air Medical Services and Inter-Facility Ground Transport 
505 0 |a Section 9. Contracts -- Chapter 84. Negotiation Skills -- Chapter 85. Contracts with Physicians -- Chapter 86. Contracts with Physicians -- Chapter 87. Employee Versus Independent Contractor -- Chapter 88. Equity, Parity, and Group Structure -- Section 10. Legal and Regulatory Issues -- Chapter 89. EMTALA for Emergency Department Leaders -- Chapter 90. Consent to and Refusal of Medical Treatment -- Chapter 91. Emergency Department Documentation -- Chapter 92. Reporting Requirements, Confidentiality, and HIPAA -- Chapter 93. Disposition, Discharge, and Follow-Up -- Section 11. Malpractice -- Chapter 94. Risk Management in the Emergency Department: Challenges and Opportunities -- Chapter 95. Emergency Department Risk Management in Practice -- Chapter 96. Medical Malpractice Insurance -- Chapter 97. Malpractice, the Personal Toll -- Chapter 98. Medical Malpractice Section 12. Human Resources -- Chapter 99. Human Resources Management: Basic Principles -- Chapter 100. Physician Recruitment, Credentialing, and Orientation -- Chapter 101. Physician Retention, Feedback, and Professional Development -- Chapter 102. Nurse Recruitment, Credentialing, and Orientation -- Chapter 103. Nurse Retention -- Chapter 104. Managing Impaired Professionals -- Chapter 105. Generational Differences in Emergency Medicine -- Chapter 106. Gender Diversity 
505 0 |a Section 5. Operations: Informatics -- Chapter 57. Introduction to Clinical Informatics -- Chapter 58. Emergency Department Information Systems: Selection, Installation, and Use -- Chapter 59. Electronic Health Record Tracking Systems -- Chapter 60. EHR Documentation Systems -- Chapter 61. Computerized Provider Order Entry and Clinical Decision Support -- Chapter 62. Data Acquisition and Analysis -- Chapter 63. Essential Support Technologies -- Chapter 64. Emerging and Future Technologies: Simulation-Based Training -- Section 6. Quality and Service -- Chapter 65. Effective Medical Staff Relationships -- Chapter 66. Complaint Management -- Chapter 67. Rewarding the Champions, Corralling the Stragglers -- Chapter 68. Patient Safety and Error Reduction: A Tactical Approach -- Section 7. Finance -- Chapter 69. Developing a Business Plan -- Chapter 70. Personal Financial Planning -- Chapter 71. Resource Utilization in the Emergency Department -- Chapter 72. The Financially Successful Emergency Department -- Chapter 73. Optimizing Physician Performance through Incentives -- Chapter 74. Optimizing Nursing Performance through Incentives -- Chapter 75. Financially Successful Emergency Physician Private Group -- Chapter 76. Financial Success in an Academic Emergency Department -- Section 8. Reimbursement -- Chapter 77. Reimbursement Issues -- Chapter 78. Preparing for Fee for Service and a New Practice or Practice Arrangement -- Chapter 79. Introduction to Coding -- Chapter 80. Advanced Reimbursement -- Chapter 81. Emergency Department Facility Revenue Considerations -- Chapter 82. Billing and Collecting for Emergency Services -- Chapter 83. Creating the Culture of Compliance and Maintaining an Effective Compliance Program 
520 |a Offers a real-world, pragmatic guide designed to help emergency department managers efficiently which handle the many complex issues that arise in this challenging clinical environment. This title delivers practical solutions to virtually any problem that may arise in running an emergency department or acute care center. 
592 |a 00013564  |b 8/10/14  |c RM596.00  |h PVK 
650 1 2 |a Emergency Service, Hospital  |x organization & administration 
650 0 |a Hospitals  |x Emergency services  |x Management 
700 1 |a Strauss, Robert W.  |e editor 
700 1 |a Mayer, Thom A.  |e editor 
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