Managing professional service delivery 9 rules for success

A stepbystep guide, this book describes in detail how to achieve the internal discipline and control necessary to manage professional service engagements and longterms success in the professional services industry. The authors draw on their many years of experience in the management field to layout...

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Bibliographic Details
Main Authors: Mundt, Barry M. (Author), Smith, Francis J. (Author), Egan, Stephan D. Jr (Author)
Format: Book
Language:English
Published: Boca Raton, FL CRC Press 2014
Series:Industrial and systems engineering series
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Summary:A stepbystep guide, this book describes in detail how to achieve the internal discipline and control necessary to manage professional service engagements and longterms success in the professional services industry. The authors draw on their many years of experience in the management field to layout procedures, tools, and techniques that address each step of the life cycle of an engagement from definition
Physical Description:xviii, 149 pages illustrations 24 cm.
Bibliography:Includes bibliographical references and index
ISBN:9781439851425 (Hardback)