Managing professional service delivery 9 rules for success

A stepbystep guide, this book describes in detail how to achieve the internal discipline and control necessary to manage professional service engagements and longterms success in the professional services industry. The authors draw on their many years of experience in the management field to layout...

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Bibliographic Details
Main Authors: Mundt, Barry M. (Author), Smith, Francis J. (Author), Egan, Stephan D. Jr (Author)
Format: Book
Language:English
Published: Boca Raton, FL CRC Press 2014
Series:Industrial and systems engineering series
Subjects:
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Call Number :HD 8038.A1 M86 2014

MARC

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090 |a HD 8038.A1  |b M86 2014 
100 1 |a Mundt, Barry M.  |e author 
245 1 0 |a Managing professional service delivery  |b 9 rules for success  |c Barry M. Mundt, Francis J. Smith, Stephan D. Egan Jr. 
264 1 |a Boca Raton, FL  |b CRC Press  |c 2014 
264 4 |c © 2014 
300 |a xviii, 149 pages  |b illustrations  |c 24 cm. 
336 |a text  |2 rdacontent 
337 |a unmediated  |2 rdamedia 
338 |a volume  |2 rdacarrier 
490 0 |a Industrial and systems engineering series 
504 |a Includes bibliographical references and index 
505 0 |a Chapter 1. Creating your niche in the market -- chapter 2. Developing a culture of internal discipline and control -- chapter 3. Selling the engagement -- chapter 4. Setting up the engagement -- chapter 5. Adapting the engagement plan to the real world -- chapter 6. Conducting the engagement -- chapter 7. Closing the engagement -- chapter 8. Applying the 9 rules 
520 |a A stepbystep guide, this book describes in detail how to achieve the internal discipline and control necessary to manage professional service engagements and longterms success in the professional services industry. The authors draw on their many years of experience in the management field to layout procedures, tools, and techniques that address each step of the life cycle of an engagement from definition 
592 |a 32587  |b 8/12/2016  |c RM 327.13  |h Bookline 
650 0 |a Professions 
650 0 |a Professional employees 
650 0 |a service industries 
650 0 |a Success in business 
700 1 |a Smith, Francis J.  |e author 
700 1 |a Egan, Stephan D.  |c Jr.  |e author 
999 |a vtls000057303  |c 101242  |d 101242