APA (7th ed.) Citation

NormannlhRichard. Service management: Strategy and leadership in service business (2nd.ed.).

Chicago Style (17th ed.) Citation

NormannlhRichard. Service Management: Strategy and Leadership in Service Business. 2nd.ed. ChichesterlbJohn Wiley & Sonslc1991.

MLA (9th ed.) Citation

NormannlhRichard. Service Management: Strategy and Leadership in Service Business. 2nd.ed.

Warning: These citations may not always be 100% accurate.