APA (7th ed.) Citation

Kolarik. (1999). Creating quality: Process design for results. WCB McGraw-Hill.

Chicago Style (17th ed.) Citation

Kolarik. Creating Quality: Process Design for Results. Boston: WCB McGraw-Hill, 1999.

MLA (9th ed.) Citation

Kolarik. Creating Quality: Process Design for Results. WCB McGraw-Hill, 1999.

Warning: These citations may not always be 100% accurate.