Quality improvement through planned experimentation

This resource offers a comprehensive framework for the sequential building of knowledge -- a model for improvement -- that is key to making improvements. Step by step, you discover the tools and properties of sound experiments, the methods of planned experiments, and their application to the design...

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Bibliographic Details
Main Author: Moen, Ronald D.
Other Authors: Nolan, Thomas W., Provost, Lloyd P.
Format: Book
Language:English
Published: New York McGraw Hill 1998
Edition:2nd ed.
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Description
Summary:This resource offers a comprehensive framework for the sequential building of knowledge -- a model for improvement -- that is key to making improvements. Step by step, you discover the tools and properties of sound experiments, the methods of planned experiments, and their application to the design of new and improved products and services.
Item Description:Book is accompanied by 1 CD ROM bearing the same call number and available at circulation counter
Physical Description:xvi, 474 p. ill. 24 cm 1 CD ROM (4 3/4 in)
Bibliography:Includes bibliographical references and index
ISBN:0079137814