APA (7th ed.) Citation

Byham, W. C. (1998). Zapp!: The lightning of empowerment : Zapp! your employees into extraordinary feats of improvement and bottom line success. Random House.

Chicago Style (17th ed.) Citation

Byham, William C. Zapp!: The Lightning of Empowerment : Zapp! Your Employees into Extraordinary Feats of Improvement and Bottom Line Success. London, UK: Random House, 1998.

MLA (9th ed.) Citation

Byham, William C. Zapp!: The Lightning of Empowerment : Zapp! Your Employees into Extraordinary Feats of Improvement and Bottom Line Success. Random House, 1998.

Warning: These citations may not always be 100% accurate.