APA (7th ed.) Citation

Newell lhFrederick. Loyaty.Com: Customer relationship management in the new era of internet marketing.

Chicago Style (17th ed.) Citation

Newell lhFrederick. Loyaty.Com: Customer Relationship Management in the New Era of Internet Marketing. New York lbMcGraw-Hill lc2000.

MLA (9th ed.) Citation

Newell lhFrederick. Loyaty.Com: Customer Relationship Management in the New Era of Internet Marketing.

Warning: These citations may not always be 100% accurate.