APA (7th ed.) Citation

Cusack. Online customer care: Applying today's technology to achieve world-class customer interaction. ASQ Quality press 1998.

Chicago Style (17th ed.) Citation

Cusack. Online Customer Care: Applying Today's Technology to Achieve World-class Customer Interaction. Wisconsin: ASQ Quality press 1998.

MLA (9th ed.) Citation

Cusack. Online Customer Care: Applying Today's Technology to Achieve World-class Customer Interaction. ASQ Quality press 1998.

Warning: These citations may not always be 100% accurate.