Online customer care applying today's technology to achieve world-class customer interaction
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| Main Author: | |
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| Format: | Book |
| Published: |
Wisconsin
ASQ Quality press 1998
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| 100 | 1 | 0 | |a Cusack |h Michael |
| 245 | 1 | 0 | |a Online customer care |b applying today's technology to achieve world-class customer interaction |c Michael Cusack |
| 260 | 0 | 0 | |a Wisconsin |b ASQ Quality press 1998 |
| 300 | |a xiv,265p. |b ill. |c 26cm | ||
| 500 | 0 | 0 | |a Includes bibliographical references and index |
| 650 | 0 | 0 | |a Customer services |x Management |
| 650 | 0 | 0 | |a Business enterprises |x computer networks |
| 650 | 0 | 0 | |a Teleshopping |
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