Ernst & Young Quality Improvement Consulting Group. (1992). Total quality: A manager's guide for the 1990s. Kogan page.
Chicago Style (17th ed.) CitationErnst & Young Quality Improvement Consulting Group. Total Quality: A Manager's Guide for the 1990s. London: Kogan page, 1992.
MLA (9th ed.) CitationErnst & Young Quality Improvement Consulting Group. Total Quality: A Manager's Guide for the 1990s. Kogan page, 1992.
Warning: These citations may not always be 100% accurate.