Total quality a manager's guide for the 1990s

Quality is becoming the new standard for running a successful business in the 1990s. This text offers managers a succinct yet comprehensive guide to adopting this new philosophy of doing business. The book describes not only what the manager must know but also what he or she must do to help accompli...

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Bibliographic Details
Corporate Author: Ernst & Young Quality Improvement Consulting Group
Format: Book
Language:English
Published: London Kogan page 1992.
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090 |a HD 62.15  |b .E75 1992 
110 2 |a Ernst & Young Quality Improvement Consulting Group. 
245 1 0 |a Total quality  |b a manager's guide for the 1990s  |c the Ernst & Young Quality Improvement Consulting Group USA. 
260 |a London  |b Kogan page  |c 1992. 
300 |a xv, 248 p.  |b ill.  |c 24 cm. 
504 |a Includes bibliographical references and index. 
520 |a Quality is becoming the new standard for running a successful business in the 1990s. This text offers managers a succinct yet comprehensive guide to adopting this new philosophy of doing business. The book describes not only what the manager must know but also what he or she must do to help accomplish the radical changes needed to ensure competitive superiority. It aims to provide detailed assistance on the following topics: how to develop leadership commitment; policy deployment - managing change at all levels in a company; measuring and rewarding performance; education and training requirements; just-in-time and quality; building world-class suppliers; and implementing the right levels of technology and automation. The book aims to take the confusion and mystery out of establishing and running an effective quality improvement programme in any organization. 
650 0 |a Total quality management. 
650 0 |a Business  |x Management. 
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