Total quality a manager's guide for the 1990s

Quality is becoming the new standard for running a successful business in the 1990s. This text offers managers a succinct yet comprehensive guide to adopting this new philosophy of doing business. The book describes not only what the manager must know but also what he or she must do to help accompli...

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Bibliographic Details

Corporate Author:	Ernst & Young Quality Improvement Consulting Group
Format:	Book
Language:	English
Published:	London Kogan page 1992.
Subjects:	Total quality management. Business > Management.
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