Looy, Dierdonck, & Gemmel. (1998). Services management: An integrated approach. Financial Times Pitman Publishing.
Chicago Style (17th ed.) CitationLooy, Dierdonck, and Gemmel. Services Management: An Integrated Approach. Great Britian: Financial Times Pitman Publishing, 1998.
MLA (9th ed.) CitationLooy, et al. Services Management: An Integrated Approach. Financial Times Pitman Publishing, 1998.
Warning: These citations may not always be 100% accurate.