APA (7th ed.) Citation

KolariklhWilliam J. Creating quality: Process design for results.

Chicago Style (17th ed.) Citation

KolariklhWilliam J. Creating Quality: Process Design for Results. BostonlbWCB McGraw-Hilllc1999.

MLA (9th ed.) Citation

KolariklhWilliam J. Creating Quality: Process Design for Results.

Warning: These citations may not always be 100% accurate.