Beyond world class building character, relationships, and profits
In Beyond World Class, leaders learn the process of "auditing" for people values, including how to: *Envision the future to create solutions for problems that are not yet visible. *Redirect staff accountability to encourage the company to reach its fullest potential on behalf of the custom...
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| Format: | Book |
| Language: | English |
| Published: |
Chicago, IL
Dearborn Trade Pub.
c2002
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| 008 | 150915 2002 ilu 000 0 eng d | ||
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| 100 | 1 | |a Ross, Alan M. | |
| 245 | 1 | 0 | |a Beyond world class |b building character, relationships, and profits |c Alan M. Ross, with Cecil Murphey |
| 260 | 0 | 0 | |a Chicago, IL |b Dearborn Trade Pub. |c c2002 |
| 300 | |a x, 228 p. |c 24 cm | ||
| 505 | 0 | |a A business parable -- Becoming a beyond world class company -- Strategy toward beyond world class -- Building covenantal relationships -- Seeing the customers' future: four power questions -- Covenanting with customers: five significant questions -- Beyond marketing 101: continuous solutions development -- The model of a solution -- Covenanting with employees -- Building a character culture -- Culture character: humility -- Culture character: sponsoring champions -- Culture character: integrity and modeling -- Culture character: fairness and caring -- An uncommon passion | |
| 520 | |a In Beyond World Class, leaders learn the process of "auditing" for people values, including how to: *Envision the future to create solutions for problems that are not yet visible. *Redirect staff accountability to encourage the company to reach its fullest potential on behalf of the customer. *Implement six human-values principles that will transform any organization. Practical how-to combined with best practices case studies illuminate for CEOs, executives, and senior managers the strategies that drive organizational excellence. Beyond World Class proves the benefits of incorporating employees, customers, and suppliers into a culture of character. | ||
| 650 | 0 | |a Customer relations | |
| 650 | 0 | |a Corporate culture | |
| 650 | 0 | |a Human capital | |
| 650 | 0 | |a Success in business | |
| 700 | 1 | |a Murphey, Cecil B | |
| 999 | |a vtls000013508 |c 13133 |d 13133 | ||