Beyond world class building character, relationships, and profits
In Beyond World Class, leaders learn the process of "auditing" for people values, including how to: *Envision the future to create solutions for problems that are not yet visible. *Redirect staff accountability to encourage the company to reach its fullest potential on behalf of the custom...
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| Format: | Book |
| Language: | English |
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Chicago, IL
Dearborn Trade Pub.
c2002
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Table of Contents:
- A business parable
- Becoming a beyond world class company
- Strategy toward beyond world class
- Building covenantal relationships
- Seeing the customers' future: four power questions
- Covenanting with customers: five significant questions
- Beyond marketing 101: continuous solutions development
- The model of a solution
- Covenanting with employees
- Building a character culture
- Culture character: humility
- Culture character: sponsoring champions
- Culture character: integrity and modeling
- Culture character: fairness and caring
- An uncommon passion


