Managing crises before they happen what every executive and manager needs to know about crisis management

This guide offers a best practices model for crisis management. It aims to help readers better understand why crises occur and what can be done to manage them more effectively before, during and after they occur. There is a strong emphasis on ethics and personal accountability.

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Bibliographic Details
Main Author: Mitroff, Ian I.
Format: Book
Language:English
Published: New York AMACOM 2000
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Call Number :HD 49 .M5678 2000
Table of Contents:
  • Why Crises Are an Inevitable
  • The Failure of Success
  • A Best Practice Model
  • Should We Tell the Truth
  • Assuming Responsibility Victim or Villain
  • Detecting Weak Signals
  • Thinking Far Outside of th Boxes
  • Treating the Big Picture
  • Crisis Management 2002