Help desk practitioners handbooks

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Bibliographic Details
Main Author:	Czegel, Barbara
Format:	Book
Published:	New York John Wiley & Sons 1999
Subjects:	Electronic office machine industry > Customer services > Management Computer industry > Customer services > Management
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090	0	0	\|a HD 9696.2.A2 \|b C96 1999
100	1		\|a Czegel, Barbara
245	1	0	\|a Help desk practitioners handbooks \|c Barbara Czegel
260	0	0	\|a New York \|b John Wiley & Sons \|c 1999
300			\|a xxiii,400p. \|b ill. \|c 24 cm
504	0	0	\|a Include bibliographical references and index
650		0	\|a Electronic office machine industry \|x Customer services \|x Management
650		0	\|a Computer industry \|x Customer services \|x Management
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