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Managing the future in financial institutions meeting the challenge with better information

Managing the Future in Financial Institutions shows how activity-based costing techniques can be used to calculate the costs in making your organization's processes more accurate. It gives practical advice on how to use activity based information (ABI) to motivate, measure and manage change eff...

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Bibliographic Details
Main Author: Mabberley, Julie
Format: Book
Language:English
Published: Harlow, England Pearson Education 1997
Subjects:
Financial services > Management
Information resources management
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Table of Contents:
  • Foreword / Mark Austen
  • 1. Introduction
  • 2. Understanding the external environment
  • 3. Defining the current position
  • 4. Formulating the strategy
  • 5. Understanding resources
  • 6. Developing targets
  • 7. Making information available
  • 8. Identifying improvements
  • 9. Controlling profitability
  • 10. Managing people
  • 11. Change management issues
  • 12. Understanding and using activity-based information
  • 13. Implementing activity-based costing
  • 14. Managing technical issues.

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