APA (7th ed.) Citation

HayeslhJenny & Dredge. Managing customer service.

Chicago Style (17th ed.) Citation

HayeslhJenny and Dredge. Managing Customer Service. VermontlbGower Pub. Ltd.lc1998.

MLA (9th ed.) Citation

HayeslhJenny and Dredge. Managing Customer Service.

Warning: These citations may not always be 100% accurate.