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Reception

Case studies - put students in real-life scenarios and help them learn how to react to them. Unit-by-unit, element-by-element approach with full coverage of the underpinning knowledge. A competence-based approach, complemented by activities and pointers, to enhance students' knowledge. Freestan...

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Bibliographic Details
Corporate Author:	City and Guilds of London Institute
Other Authors:	Bulleid, Ann
Format:	Book
Language:	English
Published:	Cheltenham Stanley Thornes 1996
Edition:	2nd ed.
Series:	Catering and hospitality. NVQ/SVQ 2
Subjects:	Hotel clerks. Hotels.
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