Ending the blame culture

This book is about mistakes and what we can learn from them. It faces up to, and explains how organizations can escape from 'blame cultures', where fearful conformance and risk avoidance lead to stagnation, to 'gain cultures' which tolerate and even encourage mistakes in the purs...

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Bibliographic Details
Main Author: Pearn, Michael
Other Authors: Mulrooney, Chris, Payne, Tim
Format: Book
Language:English
Published: Aldershot, Hampshire, England Brookfield, Vt., USA Gower c1998
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040 |a UPNM 
090 |a HF 5548.8  |b .P37 1998 
100 1 |a Pearn, Michael 
245 1 0 |a Ending the blame culture  |c Michael Pearn, Chris Mulrooney, and Tim Payne 
260 0 0 |a Aldershot, Hampshire, England  |a Brookfield, Vt., USA  |b Gower  |c c1998 
300 |a xviii, 218 p.  |b ill.  |c 23 cm 
504 |a Includes bibliographical reference and index 
520 |a This book is about mistakes and what we can learn from them. It faces up to, and explains how organizations can escape from 'blame cultures', where fearful conformance and risk avoidance lead to stagnation, to 'gain cultures' which tolerate and even encourage mistakes in the pursuit of innovation, change and improvement. Ending the Blame Culture was written as a result of systematic analysis of the content of over 200 accounts of real mistakes within businesses and organizations. This analysis provides both insight and understanding into the type of mistakes made, the context they were made in and how they helped learning and development. As a result the authors are able to distinguish between intelligent and undesirable mistakes: those which should be tolerated and those which must be avoided. The result is a book which gives sound advice on how individuals learn, practical measures that organizations can adopt to enhance learning through better management of mistakes, and the promotion of a culture which supports and fosters experimentation and risk taking. 
650 0 |a Psychology, Industrial 
650 0 |a Errors 
650 0 |a Organizational behavior 
700 1 |a Mulrooney, Chris 
700 1 |a Payne, Tim 
999 |a vtls000001433  |c 1498  |d 1498