Selling the invisible a field guide to modern marketing
by: BeckwithlhHarry

Services management an integrated approach
Published: (2013)

Services management an integrated approach
Published: (1998)

Living service how to deliver the service of the future today
by: Silvester, Marc
Published: (2008)

Service management
Published: (1991)

Standard in the services industry
by: Rothery
Published: (1997)

Interactive services marketing
by: Fisk, Raymond P.
Published: (2008)

Managing services Marketing, operations, and human resources
by: lh

Service America in the new economy
by: AlbrechtlhKarl

Service marketing
by: Rust
Published: (1996)

Service management strategy and leadership in service business
by: NormannlhRichard

Service managment for competitive advantage
by: Fitzsimmons lhJames A

Services marketing integrating customer focus across the firm
by: Zeithaml lhValarie A.

Services marketing concepts, strategies & cases
by: Hoffman, K. Douglas, et al.
Published: (2017)

The future of services management
Published: (1994)

Service management operations,strategy,and information technology
by: Fitzsimmons
Published: (2006)

Services marketing An Asia-Pacific and Australia perspective
by: Lovelock
Published: (2004)

Plant and service tours in operations management
by: Schmener lhRoger W

Service science,management and engineering theory and applications
by: Xiong, Gang
Published: (2012)

Service science,management and engineering theory and applications
by: Xiong, Gang
Published: (2012)

Plant and service tours in operations management
by: SchmennerlhRoger W.

The experience economy work is theatre & every business a stage
by: Pine
Published: (1999)

Services marketing People,technology,strategy
by: Lovelock
Published: (2004)

Services marketing people, technology, strategy
by: Lovelock, Christopher H
Published: (2016)

Staff and service management
by: D'Cruz, E. M.
Published: (2006)

Services marketing management an international perspective
by: Kasper
Published: (1999)

Annual Report (Ombudsman for Financial Services)

Service Asia how the tigers can keep their stripes
by: TocquerlhGerard A.

Service quality in practice a handbook for practitioners
by: Murphy, John A. (John Augustine)
Published: (1993)

The financial system and the economy principles of money and banking
by: Burton
Published: (2000)

The 2009-2014 world outlook for education and training services
by: Parker, Philip M., 1960-
Published: (2008)

Supervision skills for the service industry how to do it
by: Tesone
Published: (2005)

A complete and balace service scorecard creating value through sustained performance improvement
by: Tyagi, Rajesh K.
Published: (2008)

Management in the financial services industry thriving on organizational change
by: Croft lhLiz

Practical applications to Service Tax Act 2018
by: Choong, Kwai Fatt 1965-
Published: (2018)

Service Management and Marketing Principles : Competing in the Service Economy /
by: Kandampully, Jay, et al.
Published: (2024)