What customers value most
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| Format: | Book |
| Published: |
New York lbJohn Wiley & Sons lc1995
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| 001 | 15221 | ||
| 003 | MY-KLNDU | ||
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| 039 | 9 | |y 200910081635 |z VLOAD | |
| 090 | 0 | 0 | |a HF 5415.5 |b B76 1995 |
| 100 | 1 | 0 | |a Brown lhStanley A |
| 245 | 1 | 0 | |a What customers value most |c Stanley A. Brown |
| 260 | 0 | 0 | |a New York lbJohn Wiley & Sons lc1995 |
| 300 | |a xvi,304p. |b ill. |c 24cm | ||
| 500 | 0 | 0 | |a Includes bibliographical references and index |
| 650 | 0 | 0 | |a Organizational effectiveness |
| 650 | 0 | 0 | |a Customer service |
| 999 | |a vtls000015270 |c 15221 |d 15221 | ||