Sucessful global account management key strategies and tools for managing global customers
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
London
Kogan Page Limited
2002
|
| Subjects: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
Principles of customer relationship management
by: Baran 1945-
Published: (2008)
by: Baran 1945-
Published: (2008)
Super service Seven keys to delivering...they don't deserve it
by: GeelhJeff
by: GeelhJeff
The customer-centered enterprise how IBM and other world-class companies achieve extraordinary results by putting customers first
by: ThompsonlhHarvey
Published: (2000)
by: ThompsonlhHarvey
Published: (2000)
Loyaty.Com customer relationship management in the new era of internet marketing
by: Newell lhFrederick
by: Newell lhFrederick
Creating customer delight the how and why of CRM
by: Seth 1958-
Published: (2005)
by: Seth 1958-
Published: (2005)
Human sigma managing the employee-customer encounter
by: Fleming
Published: (2007)
by: Fleming
Published: (2007)
Master data management and customer data integration for a global enterprise
by: Berson
Published: (2007)
by: Berson
Published: (2007)
Managing customer service
by: HayeslhJenny
by: HayeslhJenny
Implementing CRM from technology to knowledge
by: Finnegan
Published: (2007)
by: Finnegan
Published: (2007)
101 activities for delivering knock your socks off service
by: Thomas, Ann, 1951-
Published: (2009)
by: Thomas, Ann, 1951-
Published: (2009)
Sales and key account management
by: Blythe
Published: (2005)
by: Blythe
Published: (2005)
Customer care how to create an effective customer focus
by: Cook
Published: (2000)
by: Cook
Published: (2000)
What customers really want how to bridge the gap between what your organization offers and what yours client crav
by: McKain
Published: (2005)
by: McKain
Published: (2005)
Getting it right creating customer value for market
by: WeinzimerlhPhilip
by: WeinzimerlhPhilip
Customers.com how to create a profitable business strategy for the Internet and beyond
by: Seybold
Published: (1998)
by: Seybold
Published: (1998)
Customer first a strategy quality service
by: Walker
Published: (1990)
by: Walker
Published: (1990)
Supply chain management strategy, planning, and operation
by: Chopra, Sunil 1960-
Published: (2010)
by: Chopra, Sunil 1960-
Published: (2010)
Supply chain management strategy, planning, and operation
by: Chopra, Sunil 1960-
Published: (2007)
by: Chopra, Sunil 1960-
Published: (2007)
Financial customer service a guide to making smarter business decisions
by: Schaeffer Jr. lhH.A
by: Schaeffer Jr. lhH.A
Up your service! great ideas tools, tips and proven techniques to lift your service higher
by: Kaufman, Ron
Published: (2005)
by: Kaufman, Ron
Published: (2005)
Building a service culture
Published: (1999)
Published: (1999)
Product strategy and management
by: Baker
Published: (2007)
by: Baker
Published: (2007)
Strategic marketing decisions in global markets
by: Doole
Published: (2005)
by: Doole
Published: (2005)
An integrated marketing workbook for colleges and universities
by: Sevier, Robert A.
Published: (2003)
by: Sevier, Robert A.
Published: (2003)
Wireless rules new marketing strategies for customer relationship management anytime, anywhere
by: Newell lhFrederick
by: Newell lhFrederick
Product management
by: Lehmann, Donald R.
by: Lehmann, Donald R.
Marketing management
by: Diwan, Parag
Published: (1999)
by: Diwan, Parag
Published: (1999)
Logistics management
by: Ailawadi, Satish C.
Published: (2008)
by: Ailawadi, Satish C.
Published: (2008)
Direct Marketing Management
by: Roberts
by: Roberts
Strategic brand management
by: Elliott
Published: (2007)
by: Elliott
Published: (2007)
Retail marketing management
by: GilbertlhDavid
Published: (1999)
by: GilbertlhDavid
Published: (1999)
Marketing management text and cases
by: Dolan lhRobert J.
by: Dolan lhRobert J.