Getting it right creating customer value for market
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| Format: | Book |
| Published: |
New YorklbJohn Wiley & Sons Inc.lc1998
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| Call Number : | HF5415.5 .W443 1998 |
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| 090 | 0 | 0 | |a HF5415.5 |b .W443 1998 |
| 100 | 1 | 0 | |a WeinzimerlhPhilip |
| 245 | 1 | 0 | |a Getting it right |b creating customer value for market |c Philip Weinzimer |
| 260 | 0 | 0 | |a New YorklbJohn Wiley & Sons Inc.lc1998 |
| 300 | |a xxvii,340p. |b ill. |c 24cm | ||
| 504 | 0 | 0 | |a Includes bibliographical references and index |
| 650 | 0 | 0 | |a Customer services |x Management |
| 650 | 0 | 0 | |a Customer satisfaction |
| 650 | 0 | 0 | |a Market share |
| 999 | |a vtls000015427 |c 15838 |d 15838 | ||