Credit risk management a guide to sound business decisions
by: Schaeffer Jr
Published: (2000)

Customers.com how to create a profitable business strategy for the Internet and beyond
by: Seybold
Published: (1998)

Super service Seven keys to delivering...they don't deserve it
by: GeelhJeff

Building a service culture
Published: (1999)

Customer first a strategy quality service
by: Walker
Published: (1990)

Credit risk management a guide to sound business decision
by: Schaeffer
Published: (2000)

101 activities for delivering knock your socks off service
by: Thomas, Ann, 1951-
Published: (2009)

Up your service! great ideas tools, tips and proven techniques to lift your service higher
by: Kaufman, Ron
Published: (2005)

Getting it right creating customer value for market
by: WeinzimerlhPhilip

What customers really want how to bridge the gap between what your organization offers and what yours client crav
by: McKain
Published: (2005)

Implementing CRM from technology to knowledge
by: Finnegan
Published: (2007)

Simple and practical costing,pricing and credit control how to improve profitability how to get paid promptly
by: Kirkland
Published: (1998)

Creating customer delight the how and why of CRM
by: Seth 1958-
Published: (2005)

Services marketing People,technology,strategy
by: Lovelock
Published: (2004)

Principles of customer relationship management
by: Baran 1945-
Published: (2008)

The 2009-2014 world outlook for accounting services
by: Parker, Philip M., 1960-
Published: (2008)

Achieving excellence through customer service
by: Tschohl
Published: (1996)

Gower handbook of customer service
Published: (1996)

The credit controller's desktop guide
by: Mason 1994
Published: (1998)

Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize margins and profits
by: Goodman, John A., et al.
Published: (2019)

The nordstrom way the inside story of America's # 1 customer service company
by: Spector
Published: (1999)

Credit insurance what is it? : why do you need it? : what can it do for your business?
by: Bridgman, Terry
Published: (2013)

Customer service Career success through customer satisfaction
by: TimmlhPaul R

Success credit control in a week
by: Mason, Roger
Published: (1999)

Success credit control in a week
by: Mason, Roger
Published: (1999)

Financial accounting tools for business decision making
by: Kimmel
Published: (2000)

Loyaty.Com customer relationship management in the new era of internet marketing
by: Newell lhFrederick

Sucessful global account management key strategies and tools for managing global customers
by: Wilson
Published: (2002)

It's all about customers the perfect way to grow your business through marketing,sales and service
by: RobinsonlhJohn Frazer

Managing academic support services in universities the convergence experience
Published: (2005)

Financial accounting a decision-making approach
by: King

Human sigma managing the employee-customer encounter
by: Fleming
Published: (2007)

Financial accounting tools for business decision
by: Kimmel
Published: (2000)

Customer service skills and concepts for business
by: Lucas
Published: (1996)

Services marketing integrating customer focus across the firm
by: Zeithaml lhValarie A.

Money,credit, and capital
by: Tobin
Published: (1998)