APA (7th ed.) Citation

SashkinlhMarshall & Kiser. Putting total quality management to work: What TQM means, how to use it, & how to sustain it over the long run.

Chicago Style (17th ed.) Citation

SashkinlhMarshall and Kiser. Putting Total Quality Management to Work: What TQM Means, How to Use It, & How to Sustain It over the Long Run. San FranciscolbBerrett-Koehler Publisherslc1993.

MLA (9th ed.) Citation

SashkinlhMarshall and Kiser. Putting Total Quality Management to Work: What TQM Means, How to Use It, & How to Sustain It over the Long Run.

Warning: These citations may not always be 100% accurate.