The loyalty link how loyal employees create loyal customer
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| Main Author: | |
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| Format: | Book |
| Published: |
New York
John Wiley & Sons
1997
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MARC
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|---|---|---|---|
| 001 | 16133 | ||
| 003 | MY-KLNDU | ||
| 005 | 20241218060516.0 | ||
| 020 | 0 | 0 | |a 0471163899 |
| 035 | |a 0000016513 | ||
| 039 | 9 | |y 200910090939 |z VLOAD | |
| 090 | 0 | 0 | |a HF 5415.5 |b M183 1997 |
| 100 | 1 | 0 | |a McCarthy |h Dennis G |
| 245 | 1 | 4 | |a The loyalty link |b how loyal employees create loyal customer |c Dennis G. McCarthy |
| 260 | 0 | 0 | |a New York |b John Wiley & Sons |c 1997 |
| 300 | |a ix,198p. |c 23cm | ||
| 500 | 0 | 0 | |a Includes index |
| 650 | 0 | 0 | |a Customer relations |
| 650 | 0 | 0 | |a Employee loyalty |
| 999 | |a vtls000016562 |c 16133 |d 16133 | ||