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Customer first a strategy quality service
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Bibliographic Details
Main Author:
Walker
Format:
Book
Published:
Aldershot, England
Gower
1990
Subjects:
Quality assurance
Consumer satisfaction
Companies
>
Customer service
>
Management aspects
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Description
Item Description:
Includes index
Physical Description:
xii,154p. ill. 26cm
ISBN:
0566028603
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