lh & Lovelock. Managing services: Marketing, operations, and human resources (2nd ed.).
Chicago Style (17th ed.) Citationlh and Lovelock. Managing Services: Marketing, Operations, and Human Resources. 2nd ed. New JerseylbPrentice Halllc1992.
MLA (9th ed.) Citationlh and Lovelock. Managing Services: Marketing, Operations, and Human Resources. 2nd ed.
Warning: These citations may not always be 100% accurate.