Tenner lhArthur R. & DeToro. (1992). Total quality management: Three steps to continuous improvement.
Chicago Style (17th ed.) CitationTenner lhArthur R. and DeToro. Total Quality Management: Three Steps to Continuous Improvement. New York lbAddison-Wesley, 1992.
MLA (9th ed.) CitationTenner lhArthur R. and DeToro. Total Quality Management: Three Steps to Continuous Improvement. 1992.
Warning: These citations may not always be 100% accurate.