APA (7th ed.) Citation

Fitzsimmons lhJames A & Fitzsimmons. Service managment for competitive advantage.

Chicago Style (17th ed.) Citation

Fitzsimmons lhJames A and Fitzsimmons. Service Managment for Competitive Advantage. New York lbMcGraw-Hill lc1994.

MLA (9th ed.) Citation

Fitzsimmons lhJames A and Fitzsimmons. Service Managment for Competitive Advantage.

Warning: These citations may not always be 100% accurate.