APA (7th ed.) Citation

Palermo & Watson. A world of quality: Business transformation at xerox.

Chicago Style (17th ed.) Citation

Palermo and Watson. A World of Quality: Business Transformation at Xerox. New York lbXerox Quality Services lc1993.

MLA (9th ed.) Citation

Palermo and Watson. A World of Quality: Business Transformation at Xerox.

Warning: These citations may not always be 100% accurate.