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Delivering the vision public services for the information society and the knowledge economy

Political rhetoric surrounding the role of information and knowledge in society in the twenty-first century is often thrown into sharp relief by the realities of practice. Delivering the Vision explores the way in which public service visions have developed globally and how successful they have been...

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Bibliographic Details
Other Authors: Milner, Eileen M. 1963-
Format: Book
Language:English
Published: London Routledge 2002
Subjects:
Public administration > Information technology > Case studies
Political leadership > Case studies
Internet in public administration > Case studies
Information technology > Political aspects > Case studies
Knowledge management > Case studies
Electronic government information > Case studies
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Table of Contents:
  • Delivering the vision : an introduction / Eileen M. Milner
  • Seven e-government milestones / Janet Caldow
  • Centrelink, changing culture and expectations / Sue Vardon
  • Brisbane-- a reflection on a journey / Judith Dionysius
  • Beyond 20/20 vision, improving the human condition : a Canadian perspective / Dawn Nicholson-O'Brien
  • Reasoned strategy or leap of faith? : knowledge management-led cultural change in Canadian public services / Susan Pollonetsky
  • Vision and leadership in the digital economy / Mary Harney
  • E-government, strategic change and organisational capacity / Paul Joyce
  • Delivering the vision : where are we going? / Eileen M. Milner.

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