Reference and information services an introduction
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Chicago
Neal-Schuman, an imprint of the American Library Association
2013
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| Edition: | Third edition |
| Subjects: | |
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| Call Number : | Z 711 .C355 2013 |
MARC
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|---|---|---|---|
| 001 | 17771 | ||
| 003 | MY-KLNDU | ||
| 005 | 20241218060940.0 | ||
| 008 | 221104 20132013xxu bi 001 0 eng d | ||
| 020 | |a 9781555708597 (pbk) | ||
| 039 | 9 | |a 202211041110 |b VLOAD |c 202201041042 |d hainim |y 202104300947 |z dewi | |
| 040 | |a UPNM |b eng |c UPNM |e rda | ||
| 090 | |a Z 711 |b .C355 2013 | ||
| 100 | |a Cassell, Kay Ann |e author | ||
| 245 | 1 | 0 | |a Reference and information services |b an introduction |c Kay Ann Cassell and Uma Hiremath |
| 250 | |a Third edition | ||
| 264 | 1 | |a Chicago |b Neal-Schuman, an imprint of the American Library Association |c 2013 | |
| 264 | 4 | |a © 2013 | |
| 300 | |a xvii, 510 pages |b illustrations |c 23 cm | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a unmediated |2 rdamedia | ||
| 338 | |a volume |2 rdacarrier | ||
| 504 | |a Includes bibliographical references and index | ||
| 505 | 0 | |a Introduction to reference and information services -- Determining the question : in-person, telephone, and virtual reference interviews -- Finding the answer : basic search techniques -- Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources -- Answering questions about anything and everything : encyclopedias -- Answering questions that requires handy facts : ready reference sources -- Answering questions about words : dictionaries -- Answering questions about events and issues, past and present : indexes and full-text databases -- Answering questions about health, law and business : special guidelines and sources -- Answering questions about geography, countries and travel : atlases, gazetteers, maps, geographic information systems and travel guides -- Answering questions about the lives of people : biographical information sources -- Answering questions about governments : government information sources -- When and how to use the internet as a reference tool -- Reader's advisory work / Cindy Orr -- Reference work with children and young adults / Meghan Harper -- Information literacy in the reference department -- Selecting and evaluating reference materials -- Ethics in reference / Angela Ecklund -- Managing reference departments -- Assessing and improving reference services -- Reference 2.0 -- The future of information service -- Appendix. RUSA outstanding reference sources 2007-2012 | |
| 592 | |a 0116/HL/2021 |b 24/05/2021 |c RM 334.97 |h Han Lin Books | ||
| 650 | 0 | |a Reference services (Libraries) | |
| 650 | 0 | |a Electronic reference services (Libraries) | |
| 650 | 0 | |a Reference books |v Bibliography | |
| 650 | 0 | |a Electronic reference sources |v Directories | |
| 999 | |a vtls000099824 |c 17771 |d 17771 | ||