Ross. (1999). Crisis control: Preventing and managing corporate crises. Prentice Hall.
Chicago Style (17th ed.) CitationRoss. Crisis Control: Preventing and Managing Corporate Crises. New York: Prentice Hall, 1999.
MLA (9th ed.) CitationRoss. Crisis Control: Preventing and Managing Corporate Crises. Prentice Hall, 1999.
Warning: These citations may not always be 100% accurate.