The handbook of dispute resolution

This volume is an essential, cutting-edge reference for all practitioners, students, and teachers in the field of dispute resolution. Each chapter was written specifically for this collection and has never before been published. The contributors--drawn from a wide range of academic disciplines--cont...

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Bibliographic Details
Other Authors: Moffitt, Michael L. 1968-, Bordone, Robert C. 1972-
Format: Book
Language:English
Published: San Francisco Jossey-Bass 2005
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Table of Contents:
  • Perspectives on dispute resolution : an introduction / Michael L. Moffitt and Robert C. Bordone
  • Roots and inspirations : a brief history of the foundations of dispute resolution / Carrie Menkel-Meadow
  • "I see a pattern here and the pattern is you" : personality & dispute resolution / Sheila Heen and John Richardson
  • The decision perspective to negotiation / Max H. Bazerman and Katie Shonk
  • Enemies, allies, and emotions : the power of positive emotions in negotiation / Daniel L. Shapiro
  • Relationship dynamics in disputes : replacing contention with cooperation / Keith G. Allred
  • Identity, beliefs, emotion, and negotiation success / Clark Freshman
  • Cultural pathways in negotiation and conflict management / Anthony Wanis-St. John
  • Negotiation through a gender lens / Deborah M. Kolb and Linda L. Putnam
  • Bone chips to dinosaurs : perceptions, stories, and conflict / Douglas Stone and Sheila Heen
  • Disputes as opportunities to create value / Michael Moffitt
  • Six principles for using negotiating agents to maximum advantage / Scott R. Peppet
  • Finding settlement with numbers, maps, and trees / Marjorie Corman Aaron
  • Option generation : be careful what you ask for ... / Chris Guthrie
  • Organizational influences on disputants / Corinne Bendersky
  • A taxonomy of dispute resolution ethics / Jonathan R. Cohen
  • The role of law in settlement / Russell Korobkin
  • Negotiation / Bruce Patton
  • Mediation / Kimberlee K. Kovach
  • Arbitration / Sarah Rudolph Cole and Kristen M. Blankley
  • Litigation as a dispute resolution alternative / Jeff R. Seul
  • Consensus building and ADR : why they are not the same thing / Lawrence E. Susskind
  • Bargaining in the shadow of management : integrated conflict management systems / Howard Gadlin
  • Selecting an appropriate dispute resolution procedure : detailed analysis and simplified solution / Frank E.A. Sander and Lukasz Rozdeiczer
  • What could a leader learn from a mediator? : dispute resolution strategies for organizational leadership / Hannah Riley Bowles
  • Online dispute resolution / Ethan Katsh
  • Public and private international dispute resolution / Andrea Kupfer Schneider
  • Victim offender mediation : evidence-based practice over three decades / Mark S. Umbreit, Robert B. Coates, and Betty Vos
  • Youth, education, and dispute resolution / Donna K. Crawford and Richard J. Bodine
  • Institutionalization and professionalization / Nancy A. Welsh
  • The next thirty years : directions and challenges in dispute resolution / Robert C. Bordone, Michael L. Moffitt, and Frank E.A. Sander