Todaro, J. B., & SmithhMark. (2006). Training libraries staff and volunteers to provide extraordinary customer service. Neal-Schuman Publishers.
Chicago Style (17th ed.) CitationTodaro, Julie Beth, and SmithhMark. Training Libraries Staff and Volunteers to Provide Extraordinary Customer Service. New York: Neal-Schuman Publishers, 2006.
MLA (9th ed.) CitationTodaro, Julie Beth, and SmithhMark. Training Libraries Staff and Volunteers to Provide Extraordinary Customer Service. Neal-Schuman Publishers, 2006.
Warning: These citations may not always be 100% accurate.