Training libraries staff and volunteers to provide extraordinary customer service

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Bibliographic Details
Main Author: Todaro, Julie Beth
Other Authors: SmithœhMark 1956-
Format: Book
Language:English
Published: New York Neal-Schuman Publishers c2006
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Description
Physical Description:viii, 160p. 28cm
Bibliography:Includes bibliographical references and index
ISBN:9781555705602 (alk. paper)
155570560X (alk. paper)