Training libraries staff and volunteers to provide extraordinary customer service
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York
Neal-Schuman Publishers
c2006
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MARC
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|---|---|---|---|
| 001 | 21777 | ||
| 003 | MY-KLNDU | ||
| 005 | 20241218080759.0 | ||
| 008 | t2006 nyu d a 1 engdc | ||
| 020 | 0 | 0 | |a 9781555705602 (alk. paper) |
| 020 | 0 | 0 | |a 155570560X (alk. paper) |
| 035 | |a 0000036625 | ||
| 039 | 9 | |a 201001291219 |b rahman |c 200911181408 |d VLOAD |c 200911181228 |d VLOAD |y 200910091713 |z VLOAD | |
| 090 | |a Z668.5 |b .T63 2006 | ||
| 100 | 1 | |a Todaro, Julie Beth | |
| 245 | 0 | 0 | |a Training libraries staff and volunteers to provide extraordinary customer service |c by Julie Todaro and Mark L. Smith |
| 260 | |a New York |b Neal-Schuman Publishers |c c2006 | ||
| 300 | |a viii, 160p. |c 28cm | ||
| 504 | |a Includes bibliographical references and index | ||
| 591 | |a 0000007328 |b 06/02/09 |c 0200-07 |d 1 |e RM236.6 |f 1 |g 236.6 |h INNOWAWASAN SDN.BHD. | ||
| 592 | |a INN/0589 |b 01/07/09 |c RM236.6 |d 1 |e 236.6 | ||
| 650 | 0 | |a Library employees |x In-service training | |
| 650 | 0 | |a Public services (Libraries) | |
| 650 | 0 | |a Customer sevices | |
| 700 | 1 | 1 | |a SmithhMark |c 1956- |
| 999 | |a vtls000031665 |c 21777 |d 21777 | ||