APA (7th ed.) Citation

Rao. (1996). Total quality management: A cross functional perspective. John Wiley & Sons,Inc.

Chicago Style (17th ed.) Citation

Rao. Total Quality Management: A Cross Functional Perspective. New York: John Wiley & Sons,Inc, 1996.

MLA (9th ed.) Citation

Rao. Total Quality Management: A Cross Functional Perspective. John Wiley & Sons,Inc, 1996.

Warning: These citations may not always be 100% accurate.