Service management operations,strategy,and information technology
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| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Boston
McGraw Hill
2006
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| Series: | Irwin/McGraw-Hill series in operations and decision sciences
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| Subjects: | |
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| Call Number : | HD 9980.5 F549 2006 |
MARC
| LEADER | 00000pam a2200000 4500 | ||
|---|---|---|---|
| 001 | 22058 | ||
| 003 | MY-KLNDU | ||
| 005 | 20241218080844.0 | ||
| 020 | 0 | 0 | |a 0071244409 |
| 035 | |a 0000027410 | ||
| 039 | 9 | |a 201305021530 |b zul |c 201304260900 |d zul |c 201304251612 |d zul |c 201304221522 |d zul |y 200910091712 |z VLOAD | |
| 090 | 0 | 0 | |a HD 9980.5 |b F549 2006 |
| 100 | 1 | 0 | |a Fitzsimmons |h James A. |
| 245 | 1 | 0 | |a Service management |b operations,strategy,and information technology |c James A.Fitzsimmons,Mona J.Fitzsimmons |
| 260 | 0 | 0 | |a Boston |b McGraw Hill |c 2006 |
| 300 | |a xiv,605p. |b ill. |c 26cm |e 1 computer laser optical disk (4 3/4 in) | ||
| 440 | 0 | 0 | |a Irwin/McGraw-Hill series in operations and decision sciences |
| 500 | 0 | 0 | |a Includes bibliographical references and index |
| 500 | 0 | 0 | |a Includes compact disk,filed in disk storage at circulation desk |
| 650 | 0 | 0 | |a Service industries |x Management |
| 700 | 1 | 1 | |a Fitzsimmons |h Mona J. |
| 999 | |a vtls000031569 |c 22058 |d 22058 | ||