Conflict management for libraries strategies for a positive, productive workplace
A study of library workplace conflicts, along with realistic ways to manage them. This book shows how to create a positive working environment, stay on track with achieving goals, and live the mission of the library
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| Other Authors: | , , |
| Format: | Book |
| Language: | English |
| Published: |
Chicago
American Library Association
2005
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| 020 | |a 9780838908907 (pbk.) | ||
| 020 | |a 083890890X (pbk.) | ||
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| 090 | |a Z682 |b .M655 2005 | ||
| 100 | 1 | |a Montgomery, Jack G. | |
| 245 | 1 | 0 | |a Conflict management for libraries |b strategies for a positive, productive workplace |c Jack G. Montgomery and Eleanor I. Cook ; with contributions from Pat Wagner and Glenda Hubbard |
| 260 | |a Chicago |b American Library Association |c 2005 | ||
| 300 | |a xii, 207 p. |c 23 cm | ||
| 504 | |a Includes bibliographical references and index | ||
| 505 | 0 | |a When you go to work, you bring more than your lunch from home -- How to identify the actors in the play : all the world's a stage -- The role of unions -- The specter and reality of workplace violence -- The internal candidate -- But she's had such a hard life -- It is obvious we do not matter -- I don't have to listen to this! -- Love in the afternoon -- She's making me feel strange! -- Useless, totally useless! -- Let me do my job! -- What is taking those people so long? -- I've got a great idea for you! -- I'd really like to help Donnie -- This place is a zoo! -- The problem with Eddie -- Totally incompatible? -- Is it really all that important? -- Thou shalt not suffer -- It's happening again -- Developing emotional intelligence : a place to begin -- Planning for, not denial of workplace conflict -- Examining your organizational culture -- Leadership : so much more than management. | |
| 520 | |a A study of library workplace conflicts, along with realistic ways to manage them. This book shows how to create a positive working environment, stay on track with achieving goals, and live the mission of the library | ||
| 591 | |a 0000007292 |b 06/02/09 |c 0200-07 |d 1 |e RM182 |f 1 |g 182 |h INNOWAWASAN SDN.BHD. | ||
| 592 | |a INN/0589 |b 01/07/09 |c RM182 |d 1 |e 182 | ||
| 650 | 0 | |a Library personnel management | |
| 650 | 0 | |a Conflict management | |
| 700 | 1 | |a Cook, Eleanor I. | |
| 700 | 1 | |a Wagner, Patricia Jean | |
| 700 | 1 | |a Hubbard, Glenda T. | |
| 999 | |a vtls000031573 |c 22062 |d 22062 | ||