APA (7th ed.) Citation

Nelson, S. S., & Garcia, J. (2003). Creating policies for results: From chaos to clarity. American Library Association.

Chicago Style (17th ed.) Citation

Nelson, Sandra S., and June Garcia. Creating Policies for Results: From Chaos to Clarity. Chicago: American Library Association, 2003.

MLA (9th ed.) Citation

Nelson, Sandra S., and June Garcia. Creating Policies for Results: From Chaos to Clarity. American Library Association, 2003.

Warning: These citations may not always be 100% accurate.