Geotsch, Davis, & Goetsch DavidL. (2006). Quality management: Introduction to total quality management for production, processing, and services (5th ed.). Pearson Prentice Hall.
Chicago Style (17th ed.) CitationGeotsch, Davis, and Goetsch DavidL. Quality Management: Introduction to Total Quality Management for Production, Processing, and Services. 5th ed. Upper Saddle river, N.J: Pearson Prentice Hall, 2006.
MLA (9th ed.) CitationGeotsch, et al. Quality Management: Introduction to Total Quality Management for Production, Processing, and Services. 5th ed. Pearson Prentice Hall, 2006.
Warning: These citations may not always be 100% accurate.