APA (7th ed.) Citation

Lilley, R. C. (2006). Dealing with difficult people. Kogan page.

Chicago Style (17th ed.) Citation

Lilley, Roy C. Dealing with Difficult People. London Philadelphia: Kogan page, 2006.

MLA (9th ed.) Citation

Lilley, Roy C. Dealing with Difficult People. Kogan page, 2006.

Warning: These citations may not always be 100% accurate.