APA (7th ed.) Citation

Martin & Osterling. (2007). The Kaizen event planner: Achieving rapid improvement in office, service, and technical environments. Productivity Press.

Chicago Style (17th ed.) Citation

Martin and Osterling. The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments. New York: Productivity Press, 2007.

MLA (9th ed.) Citation

Martin and Osterling. The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments. Productivity Press, 2007.

Warning: These citations may not always be 100% accurate.